FIDAE 2018: Brazil and Mexico Award ‘Maintenance-by-the-hour’ Contracts to Airbus

HCare Smart for Total of €125+ Million

At FIDAE 2018 on 4 April Airbus Helicopters announced it has been awarded two contracts, with an aggregate value in excess of €125 million, to deliver HCare Smart ‘maintenance-by-the-hour contracts for the H225M fleets in service with the armed forces of Brazil and Mexico. These are the largest such contracts in Latin America, the company asserts.

The Brazilian contract covers all 50 H225Ms comprised under the 2008 H-XBR programme, of which 30 have already been delivered, for the Army, Navy and Air Force. The contract with Mexico includes comprehensive support for the 11 H225M aircraft operated by the Air Force.

Both contracts are fully customised for each customer to cover material support for all scheduled and unscheduled maintenance. This will deliver enhanced aircraft availability through highly responsive material support backed by strong commitments.

“Fleet availability and control of maintenance cost is particularly key for military customers and I thank the Brazilian and Mexican armed forces for their renewed confidence,” commented Airbus Helicopters’ Senior Vice-President for Latin America, Mesrob Karalekian. “Offering innovative and quality support solutions to our customers is a priority for Airbus Helicopters and we are very confident that HCare Smart PBH is the most adapted and cost-effective service package today,” he concluded.

The HCare Material Management programme ensures predictability and management of spare parts and repair/overhaul services for higher fleet availability and budget control. It facilitates customer management and planning and streamlines logistical and administrative flow. 
Through the HCare service offer, Airbus Helicopters keeps businesses on track and rotorcraft in the skies by delivering tailor-made and competitive service solutions to the customers’ doorstep. With modules covering material management, helicopter maintenance, technical support, training and flight operations and connected services, HCare ensures that each flight is a success, performed to the highest levels of safety. With HCare, the customer can also count on a dedicated team of technicians ready to provide instant response services 24/7, 365 days a year.

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