FIA18: Japan Coast Guard HCare Smart for H225 Fleet

Airbus Will Maintain all 10 Helicopters for Five Years

The Japan Coast Guard (JCG) has signed with Airbus Helicopters for an HCare Smart full-by-the-hour material management contract, for a period of five years.  Beginning in July, the contract will cover comprehensive maintenance support, including parts-by-the-hour for JCG’s H225 fleet. With the provision of all the parts needed for the maintenance of the rotorcraft in one single  contract, this will yield better cost control and forecasting, as well as more efficient day-to-day management for JCG.

Earlier this year, JCG placed an additional order for the H225, bringing its overall fleet to a total of ten units by March 2021. The newly-signed contract will cover all 10 H225s currently on order, of which five are already in service. 

Airbus Helicopters’ HCare services provide the most comprehensive aftermarket service coverage, grouped into five domains. Among them, HCare material management offers three different service packages: HCare Infinite, with a full availability commitment; HCare Smart, with four by-the-hour options; and HCare Easy, with on-request catalogue services.

“This being the first and most large-scale adoption of the HCare Smart programme in the Japanese parapublic market, makes it exceptionally meaningful for Airbus. JCG has been a long-standing customer for more than two decades, and it is fast becoming the largest SUPER PUMA operator in Japan today. We are strongly confident that our highly adaptive HCare Smart programme will deliver high fleet availability, reduce aircraft down-time and reinforce the capabilities of JCG’s fleet. Our Airbus Helicopters team in Japan is fully committed to ensure that JCG’s fleet is always performing at its maximum readiness level, while ensuring the highest level of safety for all missions,” stated Airbus Helicopters Japan’s Managing Director, Olivier Tillier.

Publish date

07/17/2018

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