Enhanced Support, Knowledge Base, Global Access
Bohemia Interactive Simulations (BISim) has launched a new customer portal, aimed at offering enhanced support to the growing global user community, the company announced on 24 February.
From the new, easy-to-use portal, users can access manuals for BISim’s full suite of products, download the newest version of the VBS License Manager, read Knowledge Base articles, view over 90 hours of webinars and video tutorials, and request technical help from our worldwide support team.
“With the new portal, our customers now have a one-stop shop to quickly and easily access a multitude of helpful resources wherever they happen to be online,” observed Sven Lippmann, BISim’s Global Head of Support & Training. “Our focus of making simulation and training easier, faster and global isn’t limited to just VBS4. Other areas of BISim’s service, like the Customer Portal, have also been simplified to help customers make the best use of BISim products.”
Hundreds of thousands of military personnel are trained every year using VBS software products. More than 60 NATO and NATO-friendly countries, and over 300 integrators/prime contractors, use VBS technology, many making significant funding commitments to extend VBS product capabilities. Customers include the US Army and Marine Corps, Australian Defence Force, Swedish armed forces, French and British MoDs and most major integrators. VBS products have become, by far, the world’s most widely used COTS product range in the military simulation sector, supporting hundreds of military use cases and vastly greater military exploitation than any comparable products.