Modernises Fire and Rescue Services Across 27 Airports
Airservices Australia, the nation’s air navigation service provider, has selected the Frequentis LifeX multimedia collaboration and communication platform, complemented by the messenger, incident and resource management module, OnSite, to modernise incident and resource management across 27 airport control centres.
To be assembled and integrated locally by Frequentis Australasia, the solution for the Aviation Rescue Fire Fighting Service (ARFFS) will feature hardware and software for each of the 27 centres plus a single future central control unit that will operate from two data centres. “Emergency service organisations must have the most effective tools available to process critical data and information to manage incidents when every second counts. This programme will enable Airservices Australia to use the extensive features of the cutting edge Frequentis solution to enhance and optimise emergency communication and incident resolution, as well as reducing control room operators’ workload,” explained Martin Rampl, Managing Director of Frequentis Australasia. “As a long-term partner of Airservices Australia, we are pleased to be working with Airservices Australia’s ARFFS on this very important project to upgrade its airport fire control centres with the latest technology.”
The project also includes migration from the existing C4i AlarmOn, in operation at Airservices for over 10 years. Airservices Australia Chief Service Delivery Officer, Michelle Bennetts, welcomed the ongoing partnership with Frequentis, stating “Airservices is pleased to be working with Frequentis to modernise our ARFFS stations across 27 of Australia’s busiest airports […] Our ability to deliver services to a standard of excellence, while enhancing safety and efficiency outcomes for all airspace users, rests on our capacity to leverage technology to evolve, adapt and innovate our services.”
LifeX is a multimedia communication and collaboration platform which focusses on increasing operator performance, reducing manual tasks and maximising emergency communication channels. OnSite is a multimedia messenger in the Frequentis MissionX portfolio, explicitly designed to meet the demands of emergency service organisations, allowing voice communication, messaging and group calls, as well as images, videos, and location data, to be processed on the same platform. Existing European installations include the United Kingdom (London Metropolitan Police, as well as fire and rescue authorities and ambulance services), Austria, and Germany, and further afield in Qatar.
